Privacy Policy

De Tinnen Roos
 
De Tinnen Roos, located at Heerbaan 115 6566 EG, Millingen aan de Rijn (NL), is responsible for the processing of personal data as shown in this privacy statement.
 
Contact details:
www.detinnenroos.nl / www.detinnenroos.com
 
Heerbaan 115
6566 EG Millingen on the Rhine
 
Telephone: 0031 (0) 481 434481
E-mail: info@detinnenroos.nl
 
Chamber of Commerce number: 09140753
VAT number: NL 16 49 47 322 B01
 
Ramon Jahn is the Data Protection Officer of De Tinnen Roos He / she can be reached via ramon@detinnenroos.nl
 

Personal data that we process

De Tinnen Roos processes your personal data by using our services and / or by providing this information to us. Below is an overview of the personal data we process:
 
- First and last name
- Birthplace
- Address data
- Phone number
- E-mail address
- Other personal data that you actively provide, for example by creating a profile on this website, in correspondence and by telephone
- Information about your activities on our website
- List of contact details of the customer via an app
- Internet browser and device type
- Bank account number

Special and / or sensitive personal data that we process

Our website and / or service does not intend to collect data about website visitors who are younger than 16 years. Unless they have permission from parents or guardians. However, we can not check if a visitor is older than 16. We encourage parents to be involved in the online activities of their children, in order to prevent data about children being collected without parental consent. If you are convinced that we have collected personal information about a minor without this permission, please contact us via info@detinnenroos.nl, then we will delete this information.
 

For what purpose and on what basis we process personal data

De Tinnen Roos processes your personal data for the following purposes:
 
- Handling your payment
- You can call or e-mail if necessary to carry out our services
- Give you the opportunity to create an account
- To deliver goods and services to you
- De Tinnen Roos also processes personal data if we are legally obliged to do so, such as information that we need for our tax return.
 

Automated decision-making

De Tinnen Roos does not take decisions based on automated processing on matters that can have (significant) consequences for people. These are decisions taken by computer programs or systems, without a person (for example an employee of De Tinnen Roos) sitting in between. De Tinnen Roos uses the following computer programs or systems:
* Lightspeed - online service that hosts and facilitates our webshop. Your personal data is stored in the internal customer system. They also provide backups so that the right data can be restored in the event of a malfunction.
* Molly - online payment system. This payment service makes your payments to our webshop by giving instructions to the various banks and online payment services.
 

How long we store personal data

De Tinnen Roos does not store your personal data longer than is strictly necessary to realize the goals for which your data is collected. We use the following retention periods for the following (categories) of personal data:
* Customer account webshop: we save your contact details until your deregistration, so you always have the chance to place an order without having to enter all your details again.
 

Sharing personal data with third parties

De Tinnen Roos will share your personal data with various third parties if this is necessary for the execution of the agreement and to comply with any legal obligation. With companies that process your data in our assignment, we conclude a processor agreement to ensure the same level of security and confidentiality of your data. De Tinnen Roos remains responsible for these processing operations. De Tinnen Roos also provides your personal data to other third parties. We only do this with your express permission.
Lightspeed - customer base webshop, this way we can accept and process your order.
Molly - online payment service, they take care of all our online payments in your order.
Myparcel - parcel service, your parcels are sent via Myparcel. We provide your address details for the creation of shipping labels.
 

Cookies, or similar techniques, that we use

De Tinnen Roos uses functional, analytical and tracking cookies. A cookie is a small text file that is stored in the browser of your computer, tablet or smartphone when you first visit this website. De Tinnen Roos uses cookies with a purely technical functionality. These ensure that the website works properly and that, for example, your preferred settings are remembered. These cookies are also used to make the website work well and to optimize it. In addition, we place cookies that keep track of your browsing habits so that we can offer customized content and advertisements. On your first visit to our website we have already informed you about these cookies and we have asked you for permission to place them. You can opt out of cookies by setting your internet browser so that it does not store cookies anymore. In addition, you can also delete all information previously saved via the settings of your browser. For an explanation, see: https://veiliginternetten.nl/themes/situatie/cookies-wat-zijn-het-en-wat-doe-ik-ermee/
 
In addition to Wordpress cookies, we use Google Analytics with which we can see which pages are viewed, how often they are viewed and how that happens. With this information we can better adapt the website and webshop to the wishes and the use of our visitors. Data from Google Analytics is stored for two years.
 

View, modify or delete data

You have the right to view, correct or delete your personal data. You also have the right to withdraw your consent to data processing or to object to the processing of your personal data by De Tinnen Roos and you have the right to data portability. This means that you can submit a request to us to send the personal information we hold to you or another organization mentioned by you in a computer file. You can send a request for access, correction, deletion, data transfer of your personal data or request for cancellation of your consent or objection to the processing of your personal data to info@detinnenroos.nl. To ensure that the request for access has been made by you, we ask you to send a copy of your ID with the request. Make your passport photo, MRZ (machine readable zone, the strip with numbers at the bottom of the passport), passport number and Citizen Service Number (BSN) black in this copy. This is to protect your privacy. We respond as quickly as possible, but within four weeks, at your request. De Tinnen Roos also wants to point out that you have the opportunity to file a complaint with the national supervisory authority, the Dutch Data Protection Authority. This can be done via the following link: Autoriteitpersoonsgegevens.nl
 

How we protect personal data

De Tinnen Roos takes the protection of your data seriously and takes appropriate measures to prevent misuse, loss, unauthorized access, unwanted disclosure and unauthorized modification. Within our company only the designated persons have permission to view your personal details. This can be for collecting / producing your order, shipping and to check the payment traffic.
During production, your assignment with personal details can be present in the workshop at the moment that another customer or presentation group has arrived. We expect them to deal appropriately with information that is publicly available at that time.
If you feel that your data is not properly secured or there are indications of abuse, please contact our customer service or via info@detinnenroos.nl