Client service

Your personal account
To order products at www.detinnenroos.com we need some personal details. These details will be registrated while creating an account for the webshop.
Logged in your personal account you will be able to change your adress, find your old orders en create your own wishlist.

Order online
You can order all online offered products at www.detinnenroos.com if you have a personal account. Desired products can be added to your shopping cart. Once ready shopping, follow the steps of the payment process to finish your order.

Pay safe online
Pay safe and trusted online at www.detinnenroos.com. We use multiple payment systems so you can choose your favorite wich is compatible with our bank.

Pick up or delivery
De Tinnen Roos uses the delivery services of PostNL and MyParcel to get you your order. Together we take care off getting your order as soon as possible. If in stock, we will deliver in two working days to the adress you choose.

Want to pick up your order at our store? We welcome you with a cup of coffee. We will give you a notice when your order is ready.

Returning products
Not happy with your delivered product, we make it up to you. Return the unopened package and not used products. Together we will find a solution.

Complains
Not satisfied with our products or services? Contact us so we can find a solution together. We like to keep you a happy costumer.
We will always be open for suggestions and comments to improve our services.

Contact us
* Required fields